Interactive Voice Response

Get Instant Access to your Electricity Account by phone, 24-hours a day, 7-days a week, with the touch of a button.

• Works from any touch tone phone
• No waiting in line to check your bill
• Easy to use accurate information 24/7
• Update your account information by phone
• Toll free
• Call from local touchtone phone or abroad
• Family Islanders can call toll free - (242)302-0110

How to Use IVR

• Have your customer ID and location numbers handy before you begin
• Dial the toll free number (from the Bahamas only)
  
  New Providence: (242)-302-1131 thru 42
  Family Islands: 1-242-300-0110
• Make a selection from the menu options
• Enter your customer ID and location number
• You may end the call at any time

BEC generates and distributes electricity across multiple Bahama Islands. We are a major electricity provider committed to customer service.